Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
Security for the Shopper
Any communication between the shopper and the dtrt website is encrypted to the
maximum strength supported by the shopper's browser using TLS or 128 Bit SSL.
Any communication between the dtrt website and the WorldPay payment system is
also encrypted using TLS or 128 Bit SSL. Click the Comodo SSL Certificate
Authority TrustLogo below to verify our SSL-identity (real-time assurance).
Our Online Credit Card Payment Processing Provider
The WorldPay payment system which
processes your online transaction uses a combination of both established and
innovative techniques to ensure the security and integrity of all sensitive
data. Furthermore, their public web servers are certified by
Thawte, a public Certificate Authority, ensuring that both the shopper
and retailer can have confidence that nobody can impersonate WorldPay to obtain
confidential information.
The transfer of the purchase details from the retailer's site to WorldPay are
encapsulated using an encrypted and digitally-signed protocol. This uses a
combination of standard methods such as PGP, RSA and MD5 to ensure that the
information passed is secure and tamper-proof.
Data storage on WorldPay systems, and the communication between WorldPay and
the worldwide banking networks, is regularly audited by the banking authorities
to ensure a secure transaction environment.
The card issuers provide the right for a shopper to dispute a transaction if
the goods/services did not arrive or if the card was used fraudulently.
Customer Data
Customer data is stored in databases on our systems for licensing and
accounting purposes. We take strict precautions to protect your data from loss,
misuse, unauthorized access or disclosure, alteration or destruction. Sensitive
data is encrypted. We use this data only for licensing and support purposes. We
do not pass this data to other parties. Only authorized dtrt staff and
you yourself can view or change your own data. Nobody outside the dtrt company
has access to it if you do not give away your license number, customer ID or
password.
Virus Problems
Viruses and other malicious code are a continuous threat. Our web servers are
continually scanned and we stay up-to-date with the latest versions of any
third-party software we use. User input is screened to ensure that no malicious
code enters our systems.
Warning
Do NOT give your password away. dtrt staff NEVER asks for your password, be it
by email, phone or fax. Only use our internet address www.dtrt.com to login to
review or change your user data.
Do not insert or try to insert any code (script, html, etc.), binaries,
executables and such into the payment fields, the HTML code returned from your
system or your email correspondence.
Do not use stolen, false or blocked credit cards. Credit-card fraud is a
criminal offence and will be persecuted worldwide. In the case of a suspected
fraudulent transaction, card details may be disclosed for the purpose of
performing further checks.
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